Contact & find us
How to get in touch with Parkgrove Medical Centre
Parkgrove Medical Centre
Telephone
0131 312 6600Phone line hours
Our phone lines are open during practice hours. You can call us to book appointments, request prescriptions, or speak to a member of our team.
Monday – Friday: 8am–6pm
Saturday & Sunday: Closed
Lines are often busiest between 8:00am and 10:00am. If your query is not urgent, calling after 10:30am may mean a shorter wait.
All calls are recorded for training and monitoring purposes.
How to find us
By bus
The practice is well served by Lothian Buses. Routes 24, 29, and 42 stop nearby on Queensferry Road, approximately a 3-minute walk from the surgery. Alight at the Parkgrove Terrace stop.
By car
From the city centre, head north-west on Queensferry Road. Turn left onto Parkgrove Terrace – the practice is on your left after approximately 100 metres.
Parking: Limited on-street parking is available on Parkgrove Terrace. Please be considerate of our neighbours. There is no dedicated car park at the surgery.
Accessibility: The practice has step-free access to the ground floor. Please let us know if you need any assistance when you arrive.
Opening times
| Day | Hours |
|---|---|
| Monday | 8am–6pm |
| Tuesday | 8am–6pm |
| Wednesday | 8am–6pm |
| Thursday | 8am–6pm |
| Friday | 8am–6pm |
| Saturday | Closed |
| Sunday | Closed |
The practice is closed on all Scottish public holidays. Planned closures will be announced on our News page.
Send us a message
Important
Do not use this form for urgent or medical problems. If you need medical advice, please phone the practice on 0131 312 6600, or call 111 (NHS 24) or 999 in an emergency.
Use this form for administrative queries only. We aim to respond within 3 working days.
Feedback & complaints
Share your feedback
We welcome all feedback – positive or constructive. Your comments help us understand what we are doing well and where we can improve.
You can share feedback using the enquiry form above, or complete the NHS Care Opinion survey to share your experience anonymously.
Share feedback on Care Opinion(opens in new tab)Make a formal complaint
If you are unhappy with the care or service you have received, we encourage you to raise your concerns so we can try to put things right.
Our complaints procedure follows NHS Scotland guidelines. You can find full details in our complaints policy.
Read our complaints policyWe learn from every piece of feedback. Whether it is a thank you, a suggestion, or a complaint, your input helps us provide better care for everyone.